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Digital Health Technology Vision 2018
Health organizations are embracing intelligent technologies but must do more to prepare for societal impact...
The General Data Protection Regulation Benchmarking Survey
How are organisations facing the challenge of complying with the most radical overhaul of data protection laws in a generation?...
Women in Work Index 2018
What's driving the gender pay gap and what gains can be made from closing it?...
2018 Supply Chain Top 25
Unilever defends top position; McDonald's joins the 'Masters' category...

Ten Strategic Technology Trends for Government
Technologies that enable new service models for digital government must be at the top of the list for government organizations as they prioritize technology investments...


The Robots are Coming: Are CEOs Ready for the Era of Automation?
CEOs agree that robotics is going to make their companies more efficient, with 94% of those who've already adopted robotics saying that it's increased productivity in their business...


The 2015 Chief Digital Officer Study
More companies are appointing a Chief Digital Officer to join their C-suite - but are they doing it quickly enough?...


18th Annual Global CEO Survey
The United States has overtaken China as top target for growth for the first time in five years...

18 July 2018 | ITSM
Back-to-School Shoppers Ready to Fill their Backpacks; Retailers Can Expect New Lessons this Year
Spending on back-to-school to reach $28 billion; undecided shoppers leaving nearly $6 billion up for grabs between online and in-store spending.......
17 July 2018 | ITSM
Survey Finds Only 65 Percent of Organizations Have a Cybersecurity Expert
Cybersecurity is faced with a well-documented skills shortage, which is considered a top inhibitor to innovation.......
16 July 2018 | ITSM
Gartner Identifies Three Steps to Effectively Execute a Customer Journey Map
CX leaders are now joined by their leadership in realizing the value customer journey maps offer.......
13 July 2018 | ITSM
Adjusting IT Procurement Methods to Avoid GDPR Fines
Many organizations are still not compliant with GDPR legislation even though it has been in force since May 2018.......
11 July 2018 | ITSM
Build Pervasive Cyber Resilience Now: Securing the Future Enterprise Today - 2018
Closer collaboration between C-suite and CISOs needed to bridge gap in cyber readiness.......
10 July 2018 | ITSM
Global Top 100 Companies by Market Capitalisation
Global Top 100 companies reach a record $20 trillion with China narrowing the US's lead.......
9 July 2018 | ITSM
Stronger, Fitter, Better: Crisis Management for the Resilient Enterprise
Despite rising crises, study finds organizations' confidence exceeds crisis preparedness.......
6 July 2018 | ITSM
Top Six Security and Risk Management Trends
Gartner provides security leaders with six emerging trends to improve their organizations resilience while elevating their own standing.......
5 July 2018 | ITSM
Six Actions to Help Medical CIOs Build a Healthier Future
Industry transformation compels healthcare provider CIOs to rethink the traditional and design to meet the new digital needs of their organization.......
3 July 2018 | ITSM
Living Business Achieving Sustainable Growth Through Hyper Relevance
$1 Trillion at risk for companies that fail to maintain customer relevance.......
28 June 2018 | ITSM
Cornerstone of Future Growth: Ecosystems
Telecom, Banking and Utilities companies most prepared to capitalize on ecosystems growth opportunity.......
26 June 2018 | ITSM
5G Networks Have a Paramount Role in Autonomous Vehicle Connectivity
Communications service providers need to ensure participation in safety design of autonomous vehicles.......
22 June 2018 | ITSM
Too Few Organizations Have the Digital Dexterity to Adopt New Ways of Work Solutions
An organization with high digital dexterity has employees who have the cognitive ability and social practice to leverage and manipulate media, information and technology in unique and highly innovative ways.......
19 June 2018 | ITSM
Make Your Wise Pivot to the New
Successful companies pivot to new opportunities by revitalizing - not neglecting - their core businesses.......
18 June 2018 | ITSM
Focus on the Service Rep to Improve Customer Experience
New research shows service leaders how to balance both rep productivity and customer service quality.......
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