Women Unbound: Unleashing Female Entrepreneurial Potential New report shows that while more men use seed crowdfunding than women, women are more successful in reaching their finance goals than men in all sectors and geographic regions across the globe...
Security Report Identifies Top Cyber Threats of 2017 Destructive ransomware, alternative crypto-currencies and increased use of deception tactics among threats driving even more lucrative criminal marketplace...
Ten Strategic Technology Trends for Government Technologies that enable new service models for digital government must be at the top of the list for government organizations as they prioritize technology investments...
The 2015 Chief Digital Officer Study More companies are appointing a Chief Digital Officer to join their C-suite - but are they doing it quickly enough?...
18th Annual Global CEO Survey The United States has overtaken China as top target for growth for the first time in five years...
Latest
3 February 2011 | Ian Clayton Blog Mooning Amtrak This week Ian discusses the best practice of 'mooning' as a last resort to filing a customer complaint, and how outside-in thinking helps decompose the experience and enable truly customer focused service management.......
27 May 2010 | Ian Clayton Blog Every Cloud has a Silver Lining - for ITSM This week Ian looks at how cloud computing is affecting perceptions and reality in the realm of IT Service Management projects and the use of the ITIL framework.......
11 January 2010 | Ian Clayton Blog Prepare Three Envelopes This week Ian looks at why the time is right to apply outside-in thinking to Service Management.......
25 November 2009 | Ian Clayton Blog The Management Imperatives This week Ian looks at why it is the responsibility of a service management professional to understand the role and key elements of a continuous improvement program... ....
7 October 2009 | Ian Clayton Blog Ethel's Fax This week Ian looks at how a $150 fax became a component, configuration item, asset and service, all in one day.......
9 September 2009 | Ian Clayton Blog The IT 'IT' Factor ITP is pleased to welcome Ian Clayton; many of you in the IT industry will already know Ian who is highly regarded as an authority on ITIL/ITSM practices. Ian will be bringing to you his thoughts and insights every Wednesday and would welcome any feedback to his new ITP weekly blog.......
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