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ITSM
Seven Major Guidelines for a Successful Business Process Management Project
Gartner analyst Bill Rosser looks at the art of business process improvement...
Ken Turbitt Blog
Are We Losing Our Key Skills?
This week Ken looks at how technology is making us lose the ability to think and explore on our own...
ITSM
Top 10 Forces to Impact Outsourcing and IT Services Industry
Analysts provide a look at the top forces that are radically reshaping the fundamentals of how providers deliver and sell IT services and how buyers consume them...
Aidan Lawes Blog
Criticizing ITIL - Part 2
Aidan follows up from last weeks blog and responds to the comments on the misconceptions on how ITIL is positioned and promoted...
ITSM

2010 Global CEO Study Reveals that Only 53% of Insurance CEOs are Confidently about Managing Complexity
Creativity selected as the most crucial factor for future success in the new economic environment...

ITSM

Seven Major Guidelines for a Successful Business Process Management Project
Gartner analyst Bill Rosser looks at the art of business process improvement...

ITSM

Survey Reveals Increased Awareness of the Rapidly Maturing Cloud Services Market among Asia Pacific CIOs in the past 12 Months
Uncertain economic conditions have accelerated interest in cloud delivery models because of their ability to deliver IT and business services at a much lower capital outlay, according to IDC...

ITSM

ITIL Roundtable World Exclusive - Free View
ITP in partnership with the itSMF UK brought together the who's who in ITIL to participate in this world exclusive ITIL roundtable, chaired by Paul Gostick, he poses some challenging questions to the ITIL panel..




 Latest
29 November 2009 | Publications
ITIL Version 3 - Publications
ITIL V3 makes the link between ITIL's best practice and business benefits both clearer and stronger.......
29 November 2009 | Publications
ITIL Version 2 - Publications
ITIL Version 2 consists of ten titles. Although ITIL Version 3 published Summer 2007, the ten ITIL Version 2 titles are still available.......
29 November 2009 | Publications
ITIL Translations - Version 2 and 3 - Publications
ITIL Version 3 (V3) - Currently translated into French, German, Japanese and Korean - represents an important evolutionary step in ITIL's life.......
28 November 2009 | Publications
IS Management Guides
IS Management and Business Change guides provide invaluable real-world experience in government and beyond. Each guide is structured in a clear, step-by-step way that sets out the issues, questions and techniques relevant to each stage.......
28 November 2009 | Publications
IT Service Management - ITIL Publications
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of best practice guidance drawn from the public and private sectors across the world.......
25 November 2009 | Publications
Project Management - PRINCE2 2009 Publications
The latest versions will help those running projects of any size and in any environment to effectively deliver what is required by appropriately managing the costs, timescales, quality, scope, risks and benefits.......
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