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ONLINE BOOKSTORE CUSTOMER FEEDBACK TECHNOLOGY NEWS ITSM  IPTV  Publications Ken Turbitt Blog Aidan Lawes Blog Paul Gostick Blog Dr Jenny Dugmore Blog Shirley Lacy Blog Alim Ozcan Blog Juan Jimenez Blog Ian Clayton Blog Nas Ozcan Blog Aidan Mills Blog ITSM Women in Work Index 2018 What's driving the gender pay gap and what gains can be made from closing it?... ITSM Global Digital Operations Study 2018 UK manufacturers not leveraging the full potential of digitisation and risk falling behind global competitors... ITSM Getting to Equal 2018 Company culture is key to unlocking gender equality and narrowing pay gap... ITSM Zero-Based Budgeting The largest ever research on zero-based budgeting shows a shift to a more holistic zero-based mindset, or ZBx, creates a culture of ownership and cost control not previously possible... ITSM Ten Strategic Technology Trends for Government Technologies that enable new service models for digital government must be at the top of the list for government organizations as they prioritize technology investments... ITSM The Robots are Coming: Are CEOs Ready for the Era of Automation? CEOs agree that robotics is going to make their companies more efficient, with 94% of those who've already adopted robotics saying that it's increased productivity in their business... ITSM The 2015 Chief Digital Officer Study More companies are appointing a Chief Digital Officer to join their C-suite - but are they doing it quickly enough?... ITSM 18th Annual Global CEO Survey The United States has overtaken China as top target for growth for the first time in five years...  Case Studies 4 June 2015 | ITSM Ten Strategic Technology Trends for Government Technologies that enable new service models for digital government must be at the top of the list for government organizations as they prioritize technology investments....... 23 January 2014 | ITSM Global CEO Survey Compared with last year, twice as many CEOs believe the global economy will improve in the next 12 months....... 19 April 2013 | ITSM Prepare Now for the End of Windows XP and Office 2003 Support Microsoft will end support for Windows XP and Office 2003 in less than a year, on April 8, 2014....... 10 July 2012 | ITSM Consumers Are Ready to Adopt Mobile Health Faster than the Health Industry is Prepared to Adapt One of the main barriers for the healthcare industry is not the availability of technology, but the healthcare industry's resistance to change....... 11 May 2012 | ITSM Six Critical Factors for Reorganization Success According to a new report there are six critical factors that can make all the difference in achieving reorganization success....... 21 December 2011 | ITSM The Converged Lifestyle A new KPMG report provides a global perspective on how consumers are using technology....... 18 October 2011 | ITSM Private Sector Inadequately Equipped for Growth and Job Creation Business leaders predict imminent 'double dip' but are cautiously optimistic about future prospects....... 19 July 2011 | ITSM Consumer CFOs See Growth In 2011 Increase in consumer base and growing middle class in emerging markets expected to stimulate consumer demand and spending....... 19 April 2011 | ITSM Data Breaches Increase Dramatically While Data Loss at All-Time Low Data loss through cyber attacks decreased sharply in 2010, but the total number of breaches was higher than ever, according to a new report....... 8 March 2011 | ITSM CIOs in India Identify Cloud Computing as the Top Technology Priority in 2011 CIOs report that their organizations are emphasizing growth in addition to continued vigilance on cost and operational efficiencies....... 20 October 2010 | ITSM Top 10 Strategic Technologies for 2011 - Video Gartner highlight the top 10 technologies and trends that will be strategic for most organizations in 2011....... 2 June 2010 | ITSM 2010 Global CEO Study Reveals that Only 53% of Insurance CEOs are Confidently about Managing Complexity Creativity selected as the most crucial factor for future success in the new economic environment... .... 9 April 2010 | ITSM Midmarket CFOs Face Challenges in Decision Making and Cost Reduction IBM study shows nearly 60% of midmarket CFOs are looking to improve operational planning and analytical capabilities....... 11 March 2010 | ITSM How to Write a Winning Sales Proposal Gartner recommends a three-step process that technology and service providers should follow when writing and organising a sales proposal... .... 3 March 2010 | ITSM 60% of Finance Organizations Plan Significant Changes to Adapt to New Economic Demands Findings of a new Global CFO study indicate that the decision-making role of the CFO in the boardroom is now more important than ever....... Previous Stories >

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